99bon Privacy Policy

When you register on 99bon, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification number to verify your identity and confirm you meet the minimum age requirement of 21 years. We also collect financial information such as your GCash or Maya account details and local bank information solely for the purpose of processing deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and session timestamps to maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve your concerns efficiently and to improve our service quality over time. We do not collect sensitive personal information beyond what is strictly necessary for account verification, payment processing, and regulatory compliance.

All data collection on the 99bon platform is conducted on a lawful basis — either because it is necessary to fulfil our contract with you as a registered player, because we are required to do so under Philippine law, or because you have given us your explicit consent at the point of registration.

Your personal information is used primarily to operate and maintain your 99bon account, process financial transactions, verify your identity, and ensure that the platform remains secure and compliant with Philippine gaming regulations. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to the service and cannot be opted out of while your account remains active. Technical data collected during your sessions helps us detect unusual activity, prevent fraud, and protect the integrity of the platform for all Filipino players. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this data cannot be used to identify any individual player. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

99bon will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data with third parties is limited strictly to what is described in the section below, and only where a lawful basis exists for doing so.

We share your personal data only in limited and specific circumstances. Payment processors such as GCash, Maya, and partner banks receive the minimum financial information required to complete your transactions securely. Identity verification providers may receive copies of your identification documents to complete the KYC (Know Your Customer) process required under Philippine anti-money laundering regulations. If we are required to do so by a court order, government authority, or regulatory body in the Philippines, we will disclose the relevant information in compliance with our legal obligations. In the event that 99bon undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. All third-party service providers we work with are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

We do not transfer your personal data outside the Philippines unless it is strictly necessary for payment processing or identity verification, and only where adequate data protection safeguards are in place in the receiving jurisdiction.

99bon implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a strict need-to-know basis — only staff members who require access to perform their specific job functions are permitted to view player data, and all such access is logged and audited. We conduct regular security assessments of our systems and work with qualified security professionals to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the timelines required under the Data Privacy Act of 2012.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 99bon account and to enable any additional security features available in your account settings.

Under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to your personal information held by 99bon. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a request to our support team. You have the right to correct any inaccurate or incomplete personal information in your account at any time through your account settings or by contacting support. You have the right to object to the processing of your personal data in certain circumstances, and the right to erasure of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all verified data subject requests within the timeframes required by applicable Philippine law.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of financial records for a minimum of five years. When your account is closed, we will securely delete or anonymise your personal data once the applicable retention period has expired. Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the site. Essential cookies are necessary for the platform to function and cannot be disabled. Analytics cookies help us understand usage patterns so we can improve the platform experience for Filipino players, and you may opt out of these through your browser settings. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 99bon platform.

If you have questions about specific cookies used on the platform or wish to manage your cookie preferences, please refer to your browser's help documentation or contact our support team for guidance.